The best week of the quarter. Revenue reached $358K (+2.0% week-over-week, +4.6% vs. the 4-week average), the eighth up-week in the last ten, with orders crossing 1,300 for the first time. Growth is broad but not even: West continues to carry the quarter (+2.7% WoW) while East posted its sixth straight flat week — the softness is isolated to footwear and looks structural, not seasonal.
Margin held at a year-high 44.2% and fulfillment recovered fully from the late-June warehouse disruption, setting a new on-time record of 96.2%. New-customer volume hit 356, the strongest week this year, with referral growth (+7.3%) quietly becoming the most efficient paid-adjacent channel.
$358K, +2.0% WoW. The trend is intact and accelerating slightly — the last four weeks averaged $350K vs. $336K the four before. Expand the layers below to see where the growth actually comes from.
| Region | Revenue | WoW | vs 4-wk avg | What's driving it |
|---|
| Category | Revenue ($K) | WoW | Units per order |
|---|
Accessories keep outgrowing the store (+3.8% WoW) on the strength of add-to-cart bundling — the attach-rate experiment from July is paying for itself. Footwear's softness is concentrated in East (see §1 regions).
On-time delivery 96.2% — a new record. The late-June dip (92.1%, caused by the Allentown conveyor outage) has fully washed out. Returns fell again to 2.7%, the lowest since we began tracking.
| Warehouse | On-time % | Avg. hours to ship | Open backlog |
|---|
Allentown remains the weakest site on all three measures. Its backlog (88) is double Reno's — if East demand recovers, it becomes the bottleneck. Recommend the overflow-routing change before the September push (see action 2).
356 new customers — best week of the year. Acquisition is compounding: every channel grew, and the mix is shifting toward the cheap ones (organic and referral are now 52% of new customers).
| Channel | New customers | WoW | CAC |
|---|
Paid social CAC has risen three straight weeks ($19.80 → $20.60 → $21.40). Still under the $25 ceiling, but the trend line crosses it in ~5 weeks if unaddressed — creative refresh is queued (action 3).